Our History
It all started as an endowment fund during the year 2005 at the Church of Pentecost, New Fadama Worship Centre, as an attempt to provide solution to church members’ financial and economic burden like bereavement, natural disaster, marriage, Inability to source funding for trade and other personal financial needs.
The endowment fund grew into a parish-based credit union on 1st April, 2007 known as COP NFWC Credit Union and later opened its common bond to the entire community during the year 2012 when the name was changed to New Fadama Co-operative Credit Union (NEFCCU) as a community-based credit union. The union generates its strength from the trust of the members who have always recommended us to relatives, friends and people they meet day-in and day-out. Today, we have our own office complex building within the New Fadama Community.
About Us
We are a community-based credit union interested in educating and leading our members on a path to financial success. Our core values are Integrity, accountability and passion for the welfare of our members.
Mission Statement
Our mission is to make our members financially independent, enhance members’ socio-economic needs within the community and unite members as one happy family.
Vision Statement
Our vision is to become the most sustainable Credit Union, improving the financial status of its members through savings, loans and investments.
Our Goals
1. To serve our members across the globe from different branches.
2. Impact lives to become financially independent
Leadership
OUR GOVERNANCE AND LEADERSHIP
Our leadership is made up of the:
Board
The Board perform executive function of the union and are elected every four years among the members and can run for a 2 terms
Mr. Thomas Awuah
Chairman
Agnes Selasi Ahiamadzie
Vice Chairperson
Priscilla Anokye
Secretary
Mrs Nadia Ofosu Boateng
Treasurer
Mr. Stephen Otoo
Member
Supervisory Committee
Supervisory Committee
This team is the policing body of the union, ensuring that the Executives, Loans Committee, staff, and everyone comply with the policies, rules, and regulations set by the members. They also ensure that sound and effective internal controls are implemented.
Emmanuel Nyarko
Supervisory Committee Chairman
Comfort Aryee Mensah
Supervisory Committee Secretary
Lawrence Fosu
Supervisory Committee Member
Loans Committees
This committee is empowered by the by-laws to supervise the approval of loans, monitor their recovery, and enforce sound and effective loan policies to minimize high loan delinquency rates.
Mr. Daniel Asare
Loans Commitee Chairman
Mrs. Jessica Blay
Loans Committee Secretary
Francis Amoako
Loan’s Committee Member
Staff
The staff of NEFCCU play a crucial role in ensuring the smooth operation of the union. They are responsible for implementing policies, providing quality service to members, and maintaining effective financial and administrative processes. With commitment to compliance, efficiency, and member satisfaction, the staff work diligently to uphold the union’s standards and contribute to its growth and stability.
Mr. Kennedy Amoako
Manager
Ms. Joyce Nargeh
Operations / HR Officer
Mrs. Hannah Lamptey
Accounts Officer
Ms. Afua Akumea Agyepong
Compliance Officer
Ms. Juliana Doe Lawson
Member Care / IT Officer
Ms. Dorcas Dzifa Danso
Teller
Mr. Awane Ayamga
Field Officer
Mr. Ernest Tenkrang
Field Officer
Frequently asked questions
Got a question? Here are some frequently asked questions or Contact Us
1. MEMBERSHIP:
 - You can become a member by visiting our branch in New Fadama with a valid Ghana card, a passport picture, and a completed membership application form. or Applying online
- Members enjoy benefits such as higher interest rates on savings, lower interest rates on loans, financial education programs, and a community-focused approach to financial services.
- Yes, a minimum shares balance requirement. Please visit our branch or contact us for specific details.
2. SERVICES:
    - Yes, we offer both mobile banking and online banking services for your convenience.
- Yes, you can transfer money to other accounts and pay bills through our mobile and online banking services.
  - Yes, we offer financial education programs and workshops to help our members manage their finances better.
3. SAVINGS:
 - We offer regular savings accounts, fixed deposit accounts, and children's savings accounts .
- Interest rates vary depending on the type of account and the amount deposited. Please contact us or visit our branch for the latest rates.
- Deposits can be made in person at our branch, through mobile banking, or via direct bank transfer.
- No, there are no penalties for early withdrawals. However, fixed deposit accounts may have penalties if withdrawn before maturity.
4. OPERATIONAL DETAILS:
    - Our operating hours are Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 10:30 AM to 2:00 PM.
- We are located at, New Fadama, opposite alhaji guarantee mosque , Accra, Ghana.
- You can contact our customer service via our live chat by phone at +233 30 295 5022 , by email at support@newfadamacreditunion.org, or by visiting our branch.
  - Some services may have additional fees. Please contact us or visit our branch for detailed information on any applicable fees.
5. GENERAL INFORMATION:
 - Your money is protected through our adherence to regulatory requirements and our participation in deposit insurance schemes.
-Â Yes, by making us aware of your location we can assign a mobile banker to you for the daily collection of your income
- Yes, non-residents of New Fadama can join the Credit Union, provided they meet the membership requirements.
- We use advanced security measures such as encryption, secure login, and transaction monitoring to ensure the safety of your transactions.
6. LOANS:
- We offer personal loans, business loans, educational loans, and emergency loans.
    - Interest rates and repayment terms vary by loan type. Please visit our branch or contact us for detailed information.
- You can apply for a loan Online or by visiting our branch with a completed loan application form, proof of income, and any other required documents.
- Required documents typically include; a valid Ghana card, savings balance and pattern, minimum share balance, a guarantor and a completed loan application form. Additional documents may be needed depending on the loan type.
- Loan approval time varies, but it generally takes between 5 business days after submitting a complete application.